Delivery & Shipping (8 questions)
Can I track my order?
Your order is delivered between 9am and 5pm, Monday to Friday. For tracking details and delivery timeframes, please contact our support team and we'll help y...
Do you deliver to PO Boxes?
No. We deliver to residential and business street addresses only — a physical street address is required so our courier can deliver your order. Please provid...
Do you offer pickup or Click & Collect?
No — Flagaholic NZ does not offer pickup or Click & Collect. All orders are delivered nationwide by courier to your chosen delivery address. Delivery fees ar...
Do you ship overseas?
Yes, international orders are available through our global network. To change your delivery country, select the destination from the dropdown list during che...
How is delivery charged?
Delivery is calculated automatically based on the total weight of your order — charged per parcel, plus per 500g. The fee shows as an estimate on the orderin...
How long does delivery take?
Estimated delivery time is 2–3 working days, beginning once your order has been completed (after production turnaround). Delivery is between 9am and 5pm, Mon...
What happens if I order on a weekend or public holiday?
Orders placed on weekends or public holidays will be processed the next working day.
Where do you deliver in New Zealand?
We deliver custom flags, banners and display systems to all New Zealand locations — Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin and all r...