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100 results for "do you offer pickup"What are the bank transfer (direct deposit) details?
Bank Name: Westpac New Zealand. Account Name: General Printing Proprietary L. Account No: 03 0166 0455531 000. Please email your payment receipt or a screenshot once the transfe...
When am I billed for my order?
The full amount is billed to your PayPal or credit card account at checkout. For direct deposit, please allow up to 2 working days for funds to appear in our account, and email ...
Why was my payment unsuccessful?
Common reasons: credit card and billing information entered incorrectly; wrong card type, number or CVV; billing address not matching your card's records; insufficient funds; yo...
Why does PayPal keep rejecting my credit or debit card?
If PayPal shows "The card you entered cannot be used for this payment", it may be because: the card is linked to a PayPal account you're not logged into; that linked account has...
What is an eCheck?
An eCheck is a secure payment made directly from your bank account via PayPal. It typically takes 3–5 business days to clear. Merchants never see your bank details, ensuring you...
Why must my billing address match my card records?
The billing address must match your credit card company's records for authorisation. This helps protect you from unauthorised transactions. Our system securely stores your order...
Are my financial details kept safe?
Yes. Your financial details are never stored or seen by us. All transactions are securely processed through PayPal's encrypted system, with SSL encryption and PCI compliance.
How is delivery charged?
Delivery is calculated automatically based on the total weight of your order — charged per parcel, plus per 500g. The fee shows as an estimate on the ordering page and becomes f...
How long does delivery take?
Estimated delivery time is 2–3 working days, beginning once your order has been completed (after production turnaround). Delivery is between 9am and 5pm, Monday to Friday, exclu...
Can I track my order?
Your order is delivered between 9am and 5pm, Monday to Friday. For tracking details and delivery timeframes, please contact our support team and we'll help you follow your parcel.
How do I get an RMA number?
Email [email protected] to obtain your RMA# from a Flagaholic representative. All returned merchandise must include original packaging, manuals, accessories and cables, wit...
How can I get accurate colours on my custom flags?
Design in CMYK mode from the start in your design software so you can preview the printed output more accurately. Be aware that extremely bright or neon shades chosen in RGB wil...
How do I match a specific Pantone (PMS) colour?
We print using PMS colours. Match your colours using our Pantone Colour Library chart, and use the PDF colour guide for reference. Please note the chart is a reference guide onl...
I can't sign in to my account — what should I do?
If you're having trouble signing in, try resetting your password using the password reset link. Check your junk or spam folder if you don't see the reset email — some customers ...
Is my personal information kept private?
Yes. The personal information collected on this website is used solely to fulfil requests from visitors. Flagaholic will not sell, rent or license your information to others, an...
How is the price of a custom flag or banner calculated?
The price depends on the product type, the size you choose, the quantity, and whether it is single or double sided. When you select a product and size on the product page, the p...
What bases and mounting options are available?
Options include spike bases, cross bases with water bag, tyre bases, angled or vertical wall mounts, and no-base options. The right choice depends on where your display will be ...
How can I get an exact quote for my order?
The easiest way is to add your items to the shopping cart. The cart shows your live prices (including quantity discounts) and the delivery fee, and you can download the cart as ...
Custom Flag - sizes, prices and specifications
Custom FlagOur Custom Flags are designed as promotional flagpole flags, ideal for showcasing your company branding, campaigns or events. These flags are suitable for short-term ...
Flag Accessory - sizes, prices and specifications
Flag AccessoryEnhance the performance and stability of your promotional display with our range of high-quality Flag Accessories. Designed for all Teardrop, Feather, and Rectangl...