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15 results for "delivery"How is my delivery fee calculated?
The delivery fee for your order is shown on the ordering page as an Estimated Delivery Fee. It changes to a final delivery fee on the Shopping Cart page once you select the deli...
What are the production and delivery turnaround times?
We have a detailed production turnaround guide to help you plan your order. Estimated delivery time of 2–3 working days begins once your order has been completed (after producti...
How is delivery charged?
Delivery is calculated automatically based on the total weight of your order — charged per parcel, plus per 500g. The fee shows as an estimate on the ordering page and becomes f...
How long does delivery take?
Estimated delivery time is 2–3 working days, beginning once your order has been completed (after production turnaround). Delivery is between 9am and 5pm, Monday to Friday, exclu...
Can I change my billing or delivery address?
Yes — you can edit your billing or shipping address from the My Account page. Please note that changes cannot be made to orders that are already being processed.
How should I handle printed graphics after delivery?
Always roll graphics with the printed side outward to avoid delamination. Printed graphics must be handled carefully — Flagaholic accepts no responsibility for damage caused by ...
Do you offer pickup or Click & Collect?
No — Flagaholic NZ does not offer pickup or Click & Collect. All orders are delivered nationwide by courier to your chosen delivery address. Delivery fees are calculated automat...
How do I place an order?
Browse our products, add items to your cart, then proceed through checkout. You can upload your artwork or request a free proof before you pay, select your delivery method and p...
Do I need an account to order?
Yes — you log in to your Flagaholic account to check out and pay. If you don't have an account yet, you can create one in just a couple of minutes. An account also lets you trac...
Why must my billing address match my card records?
The billing address must match your credit card company's records for authorisation. This helps protect you from unauthorised transactions. Our system securely stores your order...
Do you ship overseas?
Yes, international orders are available through our global network. To change your delivery country, select the destination from the dropdown list during checkout. Flagaholic is...
Can I track my order?
Your order is delivered between 9am and 5pm, Monday to Friday. For tracking details and delivery timeframes, please contact our support team and we'll help you follow your parcel.
Where do you deliver in New Zealand?
We deliver custom flags, banners and display systems to all New Zealand locations — Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin and all regional areas, with ...
What is your return policy?
All orders from Flagaholic may be returned within three days of receipt for a refund. Original delivery charges are non-refundable. To return or exchange part or all of your ord...
How can I get an exact quote for my order?
The easiest way is to add your items to the shopping cart. The cart shows your live prices (including quantity discounts) and the delivery fee, and you can download the cart as ...